Becoming an Expert
By Mark Inboden
Last June, I wrote a post about continuous learning and being an expert. In the post, I referenced the common abstract that it takes 10,000 hours, or repetitions, to become an expert in one's field. I do agree with this construct to a large extent, but I recently listened to a podcast by Chris Dorris of MTT Performance that really resonated with me. His take is that it can happen more quickly if you believe it can.
In summary, Chris contends that becoming an expert is not something that is bestowed upon you, but that you become one when you chose to be one. When we hire an employee at UCEC, we hire people with this mindset. Our craftsmen are continually earning their “expertise” through every panel they build. We, as a company, have chosen to be the “experts” in providing the highest quality electrical control panels. We have adopted the mantra of "UCEC Built" (@UCECBuilt ). UCEC has chosen to become experts in meeting and exceeding your expectations in quality and price. Our people truly believe they are experts, and you will too.
Take three minutes and thirty seconds to listen to the podcast...it is time well spent.
Mark is President and CEO of UCEC.
More Leadership Posts from UCEC
In October, UCEC will celebrate its 60th anniversary.
From the beginning, the founder of UCEC, Howard Lacy, felt that he could make a better control panel at a better value than the control panels he was purchasing from others. My father-in-law, Chris Kitsos, took this concept beyond the municipal markets, and provided even better control panels and customer service to the private industry. It is amazing to think about how far UCEC and industrial control panels have come since 1958. We can all be proud of the role UCEC has played as a leader in our industry.
Happy New Year! I hope you all enjoy this special time of year with your loved ones and friends. I am very excited about what’s in store for 2018, and for the opportunity to work with all of you to make it happen. Thank you to our customers, vendors and employees!
Whew! It's been quite the ride in 2017 with a very busy shop, working with talented co-workers and of course, the reason for what we do: creating our valued customers' electrical control panels. Here's a look back and a few stories that made our year.
Our customers often bring us cutting-edge challenges—and we love it! Recently, one of our vendor partners CPI came to us with a project we couldn’t resist. CPI’s customer wanted to revamp the HMI (Human-Machine Interface) screens that are installed in each of their electrical control panels at a large beverage canning facility. (Side note: UCEC is fortunate to work with many partners. Meet more of our vendor partners here, here and here.)
Editor's Note: This fall, we published a series of posts about how UCEC is preparing for the future. We heard from our Executive and Management teams, and after reading their vision for UCEC's next chapter, we're pretty jazzed for what's ahead. Below, please find the entire series.
Growing up, my family was a model “use it up, wear it out, make it do or do without” type of clan. Throwing things away was not an option. It’s a character trait I’ve passed on to my kids, and also one I’m proud to say that UCEC observes whenever possible.
What does the UCEC customer of the future look like? One things is sure: they are getting younger! From newly minted engineers to mid-career engineers to factory management teams, our median customer age is skewing downward.