Morgan and Ron do the day-to-day QC work, and the larger team meets once per month. At our meetings, we go over processes and communications that can make panel production and testing more efficient. Although the team is still a work in progress, so far it really seems to be working out well.
“John has tasked his group to look at ‘best practices’ in the industry, and ensure that our customers’ quality expectations are not only met, but exceeded,” says Mark Inboden, UCEC’s CEO and President.
In the daily work, Morgan checks every panel on the fabrication side. He’s looking for missing elements such as nameplates, terminal blocks, power supplies or fuses. Ron does the safety testing over on the wiring side of the shop. This is a vital task before the panel ships out.
For my part, when I learn that a part is missing (via a team email from Zach or Morgan), I make sure the part is ordered or collected from the warehouse as quickly as possible. We have a good system in place with sign offs by team members when parts come in, so we try to keep everyone in the loop about what parts are where. We’re now keeping all of this information in a database online, so anyone who needs to know can track down where the parts ended up. It’s just one more way of being efficient and keeping an eye on quality. This process is helping with our communication and keeping us all on the same page.
When I think of the Quality Control team, what comes to mind is that double-checking our panels (for both parts and safety) is just one more effort on our part to get the very best handcrafted control panels in the hands of our customers. I am proud that UCEC takes steps to make our processes and panels the best they can be.
Paula is an Operations Support Manager for UCEC.
More Stories with Paula Zangari
Most of us in the panel business are used to being part of an industry that produces products that are used everywhere but largely unknown to the general public. Just like any specialty niche, we have a lot of industry jargon and product terms that we all know but people outside the industry don’t.
I’m pleased to announce that we’ve moved Paula Zangari into the newly created position of Project Coordinator. This move formalizes the efforts Paula has already been doing in her work with internal and external customers.
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We're very proud of our employees, as you might have noticed. We highlight one team member almost every month. You may recall meeting Dani, John and Marv. Today, we're shining the spotlight on our Management Team. Learn a little more about UCEC's leadership, below.
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Recently, I had a new job come in, and like I usually do, I double-checked the Bill of Material against the schematics to make sure what we purchased had actually arrived.
Our panel projects aren't done until they are safely and securely in the hands of our customers! We take pride and special care in making sure our panels are loaded and ready to go (after Fabrication, Wiring and Safety Testing, of course!).
We recently formalized a Quality Control team here at UCEC. It’s comprised of John Beattie, Zach Fothergill, Garrod Massey, myself, Ron Siauw and Morgan Burris.
I’ve read that sales of organizing supplies peak in January as everyone decides to get organized at the start of a new year. We’ve caught the organizing bug here at UCEC, too. One of my projects currently is organizing our warehouse and getting rid of obsolete and redundant equipment and supplies.