By Mark Inboden
UCEC has been doing business with I-Pro for more than 25 years. For almost as long, we’ve collaborated with John Quinn, who is one of the three Principals in the company and works in Outside Sales. I am pleased to introduce John and I-Pro to our blog audience.
I-Pro is an independent manufacturer's representative serving the electrical, electronic, utility and data-com markets in the Rocky Mountain region. UCEC primarily deals with I-Pro’s line of Hoffman enclosures.
UCEC frequently relies on John’s technical expertise in designing and ordering enclosures. As we all know, this is an industry where custom design comes with the territory and it’s a space where UCEC excels. John will frequently work on quoting these special projects. He will also work weekends for us; expedite enclosure shipping; and generally do whatever needs to be done.
Our two firms work really well together: John will take questions from Zach Fothergill or Garrod Massey straight to the Hoffman factory. After their technical concerns are sorted out, UCEC will choose our distributor to get the panels shipped to the shop.
From time to time, I’ll share more vendor stories in this space. We are proud of the working relationships we have with our vendors and business partners. They each contribute to the success of UCEC.
Mark is President and CEO of UCEC.
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Our employees tell us that their work colleagues feel like "family" which is the highest compliment they could give!
Are you new to UCEC? Welcome! Utility Control & Equipment Corporation provides custom control panels and control system integration for customers worldwide. Founded in 1958, we uniquely combine the best of the old and the new. We conduct business with an old-school, straightforward approach and we invest in the newest, state-of-the-art technology.
Here at UCEC, we can't claim to be super heroes, but we do have "super skills" that we use to create our customers' electrical control panel projects. If you are looking for an electrical control panel shop, make sure to ask about these must-have skills!
I’m pleased to introduce another Colorado company and valuable UCEC vendor, Royal Supply Company, Inc. Based out of Commerce City, Royal Supply was founded in 1963 by former United States Air Force Mechanic Virgil Flanders. This early version of the company was known as Denver’s “Rivet House” because they were a supplier of surplus aircraft parts.
As UCEC’s Project Coordinator, looking down the road to what’s coming our way is my business! Future thinking is in my DNA, so to speak. My job is to put all of the projects into perspective: do we have the right parts and the right scheduling to stay on track, on time and on budget?
The panel industry is changing, although it can be hard for the outside observer to see this change. One of the best things we do to be ready for the future here at UCEC is to stay up-to-date on the newest developments in electrical engineering, controls and industrial automation.
We all know what good customer service feels like, sounds like and acts like. Good customer service can’t be faked. It’s that great feeling when you walk away from a transaction with a business and think: “That company values me and my business. They took good care of me and helped me with what I needed.”
Staffing our shop is an important job here at UCEC. We want to have fully-trained expert craftsmen and craftswomen ready to go for our upcoming projects. At the same time, we need to make sure that today’s electrical control panel projects are fully staffed. We can’t under-hire or over-hire. We don’t hire for peaks and valleys—we want to employ people who want a career, not a job.
There are seven people on our Quoting Team, and between us, we have 140 years of experience! That’s a lot of panels over the years. Even with all of this experience, when a quote comes into UCEC, we approach it like a team. We know our customers need their quotes back quickly.
A lot of people think the panel industry is a quiet, staid industry where very little innovation happens. That may have been true decades ago, but electrical control panel fabrication has enjoyed the benefits of new technology. And UCEC is definitely taking advantage of these new technology innovations to bring our customers better panels with greater efficiencies. .