By Zach Fothergill
If you’ve read any of my posts on the UCEC blog, you know I like to share a behind-the-scenes look at how we craft panels in the shop.
We’ve recently begun using tablets to help facilitate team communication. We outfitted the management team with Surface Pro 3 tablets, and between the four of us, we can update projects so we’re all on the same page wherever we are.
Each Monday begins as it always has: with a management team meeting. We’re away from our desktop computers, so we use our tablets to swap information and look up emails with changes or clarifications. Everyone has the same information and there’s little chance new updates will be lost.
We all have access to the drive that contains our projects. Need to pull up a drawing on the fly? We can do it. Even techs in the field can send us an email and one of us can quickly respond to their question about parts or shipping. I’ve answered tech questions from home on the weekend because I have access to our project drive on the tablet.
Using the tablets is one more way we are responsive to our customers. The tablets increase our accuracy, too. It’s how we do business at UCEC: putting the customer first every time; getting timely information to them when requested; and making sure quality craftsmanship is our highest goal.
Zach is an Operations Support Manager at UCEC.