By Evan Coulter
I’m not really into making New Year’s resolutions. Goals, sure. But resolutions? Not really my thing.
One of my goals for UCEC in 2016 is to improve both our customer and employee experience. We’ll achieve this goal by several initiatives, some of them centered around fun and uplifting events.
Speaking of “uplifting,” this is what Terry Engledow faced when he returned from vacation last week:
You might have seen this picture on Twitter (@UCECBuilt). Terry was definitely surprised! (That’s 1,500 balloons, in case you’re wondering.)
I’m inspired by our great relationships with customers. Other companies inspire me as well, such as Moosejaw. They are a Minnesota-based discount adventure gear supplier with a sense of humor. I really like their corporate communications. Although we are in different industries, I can see similarities between MooseJaw and UCEC.
We like to have personality in UCEC’s blog, Twitter feed and in-person events. Instead of a faceless panel shop, our customers and readers can learn more about the great people who make up UCEC’s team. In our blog, you can hear from various personalities. We can’t sell you a sleeping bag, but you can read about camping in national parks, hiking through Peru or the picturesque Irish landscape. We hope that through our written communications, you can get a glimpse of who we are in 2016.
Evan is Vice President of Business Operations.
More Great Stories from UCEC
In October, UCEC will celebrate its 60th anniversary.
From the beginning, the founder of UCEC, Howard Lacy, felt that he could make a better control panel at a better value than the control panels he was purchasing from others. My father-in-law, Chris Kitsos, took this concept beyond the municipal markets, and provided even better control panels and customer service to the private industry. It is amazing to think about how far UCEC and industrial control panels have come since 1958. We can all be proud of the role UCEC has played as a leader in our industry.
Happy New Year! I hope you all enjoy this special time of year with your loved ones and friends. I am very excited about what’s in store for 2018, and for the opportunity to work with all of you to make it happen. Thank you to our customers, vendors and employees!
Whew! It's been quite the ride in 2017 with a very busy shop, working with talented co-workers and of course, the reason for what we do: creating our valued customers' electrical control panels. Here's a look back and a few stories that made our year.
Our customers often bring us cutting-edge challenges—and we love it! Recently, one of our vendor partners CPI came to us with a project we couldn’t resist. CPI’s customer wanted to revamp the HMI (Human-Machine Interface) screens that are installed in each of their electrical control panels at a large beverage canning facility. (Side note: UCEC is fortunate to work with many partners. Meet more of our vendor partners here, here and here.)
Editor's Note: This fall, we published a series of posts about how UCEC is preparing for the future. We heard from our Executive and Management teams, and after reading their vision for UCEC's next chapter, we're pretty jazzed for what's ahead. Below, please find the entire series.
Growing up, my family was a model “use it up, wear it out, make it do or do without” type of clan. Throwing things away was not an option. It’s a character trait I’ve passed on to my kids, and also one I’m proud to say that UCEC observes whenever possible.
What does the UCEC customer of the future look like? One things is sure: they are getting younger! From newly minted engineers to mid-career engineers to factory management teams, our median customer age is skewing downward.