By Mark Inboden
Sometimes you find a “rare nugget” and have to pass it on. This week I came across a post in the “Pulse” section of LinkedIn. Like many busy people using LinkedIn, I often just look at messages, invites, notifications and some of the postings of the people I follow. I ventured into the Pulse section for some reason, and found this post by David Politis, Founder and CEO at BetterCloud, both practical and forward thinking.
David wrote about attending a breakout session at a conference, hosted by Adam Bryant, a columnist for The New York Times. “His session, entitled “The CEO’s User Manual,” was inspired by his interviews with CEOs where they talked about creating “user manuals” for themselves."
Basically, the user manual is a “how to work with me” guide: It outlines what you like, what you don’t like, how you work best. It was something these CEOs would give their team members when they joined the company in order to shorten the learning curve of working with them. It’s a “cheat sheet” of sorts, giving employees a way to quickly and efficiently learn about executives, which in turn allows them to work together more effectively.
I have just started writing my User Manual, and will be sharing it with my team, and then asking them to write their own. We will use the questions as a guide, and customize others to be sure. When you get a moment, read the story here, as it is worth your time.
Mark is President and CEO of UCEC.
More Posts by Mark Inboden
In October, UCEC will celebrate its 60th anniversary.
From the beginning, the founder of UCEC, Howard Lacy, felt that he could make a better control panel at a better value than the control panels he was purchasing from others. My father-in-law, Chris Kitsos, took this concept beyond the municipal markets, and provided even better control panels and customer service to the private industry. It is amazing to think about how far UCEC and industrial control panels have come since 1958. We can all be proud of the role UCEC has played as a leader in our industry.
Happy New Year! I hope you all enjoy this special time of year with your loved ones and friends. I am very excited about what’s in store for 2018, and for the opportunity to work with all of you to make it happen. Thank you to our customers, vendors and employees!
Whew! It's been quite the ride in 2017 with a very busy shop, working with talented co-workers and of course, the reason for what we do: creating our valued customers' electrical control panels. Here's a look back and a few stories that made our year.
Our customers often bring us cutting-edge challenges—and we love it! Recently, one of our vendor partners CPI came to us with a project we couldn’t resist. CPI’s customer wanted to revamp the HMI (Human-Machine Interface) screens that are installed in each of their electrical control panels at a large beverage canning facility. (Side note: UCEC is fortunate to work with many partners. Meet more of our vendor partners here, here and here.)
Editor's Note: This fall, we published a series of posts about how UCEC is preparing for the future. We heard from our Executive and Management teams, and after reading their vision for UCEC's next chapter, we're pretty jazzed for what's ahead. Below, please find the entire series.
Growing up, my family was a model “use it up, wear it out, make it do or do without” type of clan. Throwing things away was not an option. It’s a character trait I’ve passed on to my kids, and also one I’m proud to say that UCEC observes whenever possible.
What does the UCEC customer of the future look like? One things is sure: they are getting younger! From newly minted engineers to mid-career engineers to factory management teams, our median customer age is skewing downward.