By Evan Coulter
I appreciate working for a small company where people and projects are accessible. Our customers are always welcome to walk onto the shop floor to check out their panel project. If you call us, we won’t put you through to voicemail but to a real person. We always try to be open, honest and available, all of the time.
I am reminded about the benefits of working for a small company from time to time when I encounter Very Extensive Paperwork. For example, an RFQ (Request for Quotation) might cross my desk for a small project. But the required documentation for this tiny panel project would keep several of our staff members busy for days preparing all of the paperwork requested. The amount of work to send in a bid would far exceed any reasonable project budget.
Large companies seem enamored with paperwork, in my opinion. And I can see where very expensive and sophisticated projects require detailed documentation. But a small panel project simply doesn’t need it. The problem is, most large companies have just one process and everyone gets shoehorned into it.
Another neat thing about working for a small company is that you get exposed to all levels of the business. This was true for me at UCEC: I started working in the shop when I was hired nearly 15 years ago. There wasn’t a fear of being “stuck” in just one job for the rest of my career. I knew I could continue to learn and hopefully, assume greater roles and responsibilities.
All of my time at UCEC circles back to the way we want our customers to experience working with us: we want to be accessible. We want to make their change requests quickly without the nightmare of consulting three levels of personnel. We want working with UCEC to be painless. And with as little paperwork as possible.
Evan is UCEC’s VP of Operations.
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Some of us love change and others loathe it. But if you’re in the panel business, you’ll see plenty of change over the years. I certainly have.
I have never viewed UCEC as a “one-stop shop." Simply put, we build the best control panels, period.
It's our pleasure to regularly give our blog readers a glimpse into our hard-working Management Team here at UCEC. Led by our officers Mark Inboden, President and CEO, and Evan Coulter, VP of Business Operations, the team also is made up of: John Beattie, Operations Manager for Production; Terry Engledow, Technical Support Manager; Zach Fothergill, Operations Support Manager; Garrod Massey, Operations Support Manager; and Paula Zangari, Project Coordinator.
I just got back from a golf trip to one of my favorite destinations on earth...Bandon Dunes in Oregon. My good friend Evan and I played five rounds in 2½ days. The weather was really good for the Oregon coast in the middle of April, except for one round.
Editor's Note: You may have seen the post, "5 More Questions with Mark Inboden" earlier this year. We thought it was time to ask Evan Coulter, VP of Business Operations, five questions of his own. Thanks, Evan, for your insights and answers.
UCEC is a proud Colorado company. The company was born here and it’s going to stay here. The famous “spirit of the West” is present in our employees: we are hardworking, adventurous and resourceful.
Our VP of Business Operations, Evan Coulter, is a busy man. But he's not too busy to share some of his thoughts on life, business and pumpkin spice lattes on the UCEC blog. Below, we've compiled a collection of Evan's best posts for your enjoyment.
Our CEO and President Mark Inboden was recently featured in a video for the The Alternative Board (TAB). TAB brings business owners and leaders from non-competing industries in Denver, Lakewood, Wheat Ridge, Arvada, Golden and Evergreen together in a group setting – similar to a board of directors.
Change is constant at UCEC. So much so, we have a saying here: “No change, no happy.” We expect change constantly, whether it’s a request from a customer or a tweak we want to make to a project. Perhaps a requested part is now obsolete. Or perhaps the customer wants to use a different part than planned. Construction changes happen, too, in far-off places, and that affects our plans. All of these changes need to be noted in a “living” document that everyone can access.