By Evan Coulter

Evan Coulter

Evan Coulter

Our family decided to embrace some New Year’s resolutions this year (or as my kids say, “revolutions”).

My wife, Alicia, and I are going all in on a “health bet,” which is a program from the fitness company Beachbody. We’re eating healthier, drinking nutritional shakes and working out several times per week. We also have a support group of mostly people we know and that helps keep us accountable. Since I’ve been talking about getting in shape for a decade or so, this workout and accountability group is something that’s very helpful to me.

Our kids are working hard at some changes, too. They are striving to be more kind to each other. We’re helping them by holding them accountable to what they’ve promised each other.

Of course, you don’t need the start of a new year to make changes. And you don’t have to wait for a Monday. If you want to make a change in your health, work or relationships, the best day is today.

On the work side of things, I am resolving to hold myself accountable for what I blogged about last month (in case you missed it: “The One Thing That Doesn’t Change.”) As I wrote in that post, we are a people company. I want to make sure I am holding up my end of the deal.

So, in 2017, I’ll be tasking myself to check in with customers more. To visit and chat with them when they are here for testing. To reach out, make calls and send emails to make sure we are always handling our valued customers’ projects the right way. It doesn’t matter if we think we are going a great job, it only matters if our customers think we are.

That’s my yardstick for 2017. I’d love to hear what your New Year’s resolutions are this year, so drop me a note or leave a comment below. Here’s to a great 2017!

Evan is Vice President of Business Operations at UCEC.

 

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